Infrastructure Support Services
Our Infrastructure group has served northern Illinois/southern Wisconsin region and beyond since Ticomix was founded in 2000. Solutions offered include managed IT services, flat-fee IT, hosted networking, data backup & disaster recovery, and full Cisco engineering and support.
Custom Application Development
Our “AppDev” group brings expertise in multiple programming languages, providing services such as data conversion, data migration and complete custom programming. Services also include integration of enterprise-level HR, accounting & manufacturing software from Alere and Sage.
Enterprise IT Service Management
Our ITSM group (Aptris) is a ServiceNow Silver Services Partner and comprises some the industry’s leading experts on ITSM software and ITIL-certified processes and training. Solutions offered include process consulting, ongoing improvement programs, and consulting & implementation for ServiceNow’s suite of leading Service Management solutions.