AI at Work: ChatGPT Connectors and Copilot Researcher

Turn AI Connectors Into Your Personal Research Assistant

We all know the daily grind of digging through emails, chasing down files, or double-checking whether that PowerPoint really follows brand guidelines. These tasks eat up hours and, honestly, aren’t the best use of anyone’s time. But what if you could let AI handle them for you?

That’s exactly what we’ve been exploring at Ticomix. In our latest video, we walk through how ChatGPT connectors and Microsoft Copilot Researcher are already making a difference in how we work.

Watch Ticomix’s demo video with Mark Perez and Sebastian Igreti to see AI connectors in action.

What We’ve Learned About ChatGPT Connectors

When OpenAI released ChatGPT connectors, we immediately saw the potential. With just a few clicks, you can connect ChatGPT to tools you already use every day:

  • Gmail and Outlook
  • HubSpot
  • SharePoint
  • Teams
  • Google Drive and Dropbox

Once connected, you can ask ChatGPT to summarize a brand guide, check whether a PowerPoint deck matches your company’s style, or bring key client information to light from your CRM, without leaving the chat window.

In the video, we showed how ChatGPT pulled in our brand guide from SharePoint and analyzed a presentation against it. The result? A 90% compliance score, plus clear suggestions on where to fix fonts, spacing, and line heights. A process that normally takes hours was finished in minutes.

Microsoft Copilot Researcher: Another Powerful Option

While ChatGPT connectors give you breadth across platforms, Microsoft’s Copilot Researcher gives you depth within the Microsoft ecosystem. Included in the Copilot $30/month license, Researcher lets you query Outlook, Teams, and SharePoint up to 25 times per month.

Here’s one of its many practical applications: email summarization. We tested it on a client project that had stretched over six months and included 50+ email exchanges. Instead of combing through every thread, Researcher built a timeline of communications and, most importantly, pulled out every promise we had made to the client.

That meant we could walk into the kickoff call confident that nothing would slip through the cracks.

“[Microsoft Researcher] went through and searched dozens of [client] emails and helped me remember all the promises I had made and the conversations that we had had—that saved me easily hours.”

The Caveat: Consistency and Reliability

Like any emerging AI feature, both connectors and Researcher aren’t perfect, producing output of varying consistency. We’ve found the time savings are worth it, even if the results aren’t flawless every time. The key is knowing these tools are still evolving, and being ready to validate their output when accuracy is critical.

ChatGPT Connectors vs. Copilot Researcher

We’ve been asked: “Do they do the same thing?” The short answer is no.

  • ChatGPT connectors: Broader integration. Great if your data is spread across Microsoft, Google, and HubSpot.
  • Copilot Researcher: Focus limited to source references within the Microsoft solution ecosystem.

Many businesses will find value in using both together.

Why This Matters for Business Productivity

The promise of AI isn’t about flashy demos. It’s about solving real, time-consuming problems:

  • Email overload: Summaries with action items.
  • Inconsistent branding: Automated compliance checks.
  • Lost knowledge: Quick retrieval of project history.

According to McKinsey, companies using AI integrations are already seeing measurable improvements in efficiency and decision-making. And we’re experiencing the same thing internally at Ticomix.

How Ticomix Helps with AI Integration

Our clients come to us for custom software development and AI integration. But we also believe in practicing what we preach. Just like we used AI to cut our own proposal-writing time by 80%, we’re now experimenting with AI connectors to streamline client communication and document workflows.

At Ticomix, we don’t just experiment with AI, we implement it. Our team helps businesses:

By embedding intelligence directly into your daily tools, these integrations free your team to focus on higher-value work.

Curious about what else we’ve built? Explore more success stories in our case study library

It's Your Business' Turn

AI connectors aren’t just another buzzword. They’re practical, usable tools that can save hours, improve consistency, and help teams focus on the work that matters most.

We’ve seen firsthand how ChatGPT connectors and Microsoft Copilot Researcher can make a difference. Now, we’re helping our clients do the same.

Ready to see how AI can plug into your workflows? Contact Ticomix today.

FAQ

Integrations that allow ChatGPT to pull and analyze data from apps like Gmail, HubSpot, SharePoint, and Dropbox.

It searches across your Microsoft ecosystem, providing summaries, timelines, and references for Outlook, Teams, and SharePoint.

Use connectors if you rely on multiple platforms; use Researcher if you’re primarily in Microsoft. Many businesses will benefit from both.