More and more often, employees today are working remotely. Technology makes this easy, but it’s also easy to feel disconnected with people having to meet over the phone or online, rather than in person. When I first started this company, we had two locations—I had to figure out how to make people feel connected. In …

I mentioned in my last video that our company recently went through the Insights Discovery program, where we learned what our “personality” colors are and how they affect how we communicate in both our business and personal lives. In this video, I invite Paul Mitchell, our VP of Delivery Services—someone I work with very regularly—to …

We just completed one of the most fun, and busiest, weeks for our company: our annual meeting, Converge. This year, we welcomed some guests from Insights Discovery, and they taught us about how we each communicate. Both how we want to be communicated with, and how our colleagues want to communicate. There are four colors …

Last week, my family and I traveled to Italy to try to find my grandfather’s birthplace. We found it, but I realized that in order for me to have found it, the people living in his former home had to open their doors to me—a complete stranger. They were so welcoming. That’s no small feat …

My wife, Karen, and I recently did a hike in beautiful South Dakota. Scenic, right? Except the higher we got, the more fog rolled in, until we couldn’t see anything! That’s when Karen suggested we just focus on enjoying the journey itself. The same concept can easily be applied to the business world. There’s so …

About a week ago, I took a group of employees to the 2018 Global Leadership Summit, held at Rockford University. This year’s theme was “Everyone Has Influence,” and the speakers included Pastors TD Jakes and Craig Groeschel, author Danielle Strickland, and even TED Talk alum Simon Simek. They spoke passionately, had wonderful knowledge to impart, …

Sometimes, we’re so ready and willing to help someone out that we don’t fully listen first to what they’re asking of us. In my latest post, Mike, my VP of Marketing, and I show just how easily this can happen, and how embarrassing it is to be the person who isn’t listening. Slow down and listen, …

In my 9 years as a high school tennis coach, I’ve learned a lot about working with teams. Whether you lead a team, or are just part of one, it’s always important to be aware of each team member’s weaknesses, as well as their strengths—and accentuate both to make sure the whole team is successful. …

How do you stay relevant? If you’re in a leadership position, or want to be in one, this is an important thing to keep in mind. From your clothes, to how you adapt to new tech, to the kinds of books you read—staying relevant helps you stay on top of the competition and shows people …

There’s a famous quote in the business world that says, “Employees don’t leave their jobs, they leave their boss.” I disagree with that; I think employees leave jobs, but it’s because they don’t feel that they can win or grow in that job, and it’s the boss’s responsibility to show the employee how they can …