Our Work

How Fournier Trucking Modernized Freight Ops with Custom Software

Overview

About Fournier Trucking

Fournier Trucking is a family-owned freight and logistics company with a long-standing reputation for reliability and service. Since the 1950s, they’ve specialized in providing customized trucking and warehousing solutions nationwide. With decades of experience and a commitment to continuous improvement, Fournier helps clients move freight efficiently, backed by a team that values personal service and operational excellence.

Industries

Trucking, Transportation, Warehousing

Technologies

Microsoft ASP.NET 8.0, SignalR, Azure SQL, C#, TypeScript

Services

Custom Development, Cloud Architecture, Mobile Accessibility

Challenge

Fournier Trucking had outgrown its off-the-shelf freight management software. Built in Visual FoxPro and accessible only through remote desktop connections, the system was clunky, outdated, and nearing end-of-life support. Frequent operating system-level errors required manual workarounds, and users had no way to customize workflows or add features tailored to their fast-moving logistics environment.

The limitations extended beyond technology. The systems impacted every aspect of daily operations. Team members couldn’t view or act on trip and order data in real time, leading to issues like accidentally assigning the same load to multiple trucks. Without visibility into each other’s actions, users were forced to either coordinate manually or restrict access to one person at a time, both of which caused delays and increased the risk of billing errors. The system offered no automated updates to customers, lacked mobile access, and its user interface was difficult to navigate. For a company built on precision and speed, the software had become a major bottleneck

Designing the Solution

Fournier Trucking partnered with Ticomix to migrate from Visual FoxPro to a modern, custom-built, web-based platform that would retain the main functions of their business system while adding custom-designed features to fit current business needs.

Process Mapping & Prioritization
We started by analyzing order and trip workflows to identify pain points and prioritize features with the greatest operational impact. Real-time load visibility, built-in validations, user concurrency, and mobile accessibility were clear priorities.
User Experience (UX) Modernization
With the legacy system’s interface described as “clunky,” we focused on designing a UI that was clean, intuitive, and built for speed with features like responsive dashboards, advanced filtering, and auto-refreshing data views to keep teams in sync.
Scalable System Architecture
We designed the solution to support not just current workflows, but future expansion. Whether scaling user access or integrating new modules, the foundation was built to grow with Fournier’s needs.

Developing the Solution

Once the design phase was complete, our development team moved quickly to bring the solution to life, using modern technologies and a collaborative, agile process.

Technology Stack & Architecture
We used ASP.NET 8.0 and SignalR to enable real-time updates across the application, allowing multiple users to interact with trip and order data simultaneously. Azure SQL was selected as the cloud-hosted backend to ensure high availability, scalability, and data integrity.
Real-Time Data Handling
SignalR allowed us to push instant updates to users’ dashboards, ensuring that as soon as an order was created or assigned, it was reflected across the system. No manual refreshes required, and no risk of costly, overlapping assignments.
Validation & Error Prevention
One of the standout features is the system’s real-time validation logic. Built directly into the workflow, it detects when an order is already assigned and prevents duplicate actions, reducing human error without slowing down the process.
Collaboration & Support
We maintained close collaboration with Fournier’s team through every development sprint, iterating quickly based on user feedback and ensuring a smooth transition with ongoing support and training.

“Michael and the Ticomix team are continuously putting their talents on exhibit by achieving whatever we ask. I wouldn’t even believe them if they told me they couldn’t do something. They’ve set their own bar high!”

Michael F. Project Lead, Fournier Trucking

Results

Real-time visibility: Orders and load data update instantly across the system, eliminating the need to refresh pages or risk duplicate assignments.
Streamlined reporting: Robust dashboards and automated reports give users instant access to operational insights and historical sales data.
Mobile-friendly access: The browser-based platform can be securely accessed from anywhere, on any device, no remote desktop required.
Modern, intuitive UI: A redesigned interface makes it easy to filter, sort, and manage data, improving usability and speeding up workflows.
Advanced pricing engine: A custom algorithm evaluates hundreds of orders in seconds, applying tiered pricing and discounts with total accuracy.
Pallet scanning & freight tracking: Built-in tools allow staff to label, scan, and document loads with photos and integrity checks, enhancing audit readiness and customer support.
Accelerated development: Core functionality from the old system was preserved to reduce development time and retraining needs.

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