Ticomix, Inc. announced today they will be hosting a second GoldMine Forum this year. The event will be held November 9th and 10th in Downers Grove, IL and Waukesha, WI respectively at Microsoft seminar facilities. The purpose of the GoldMine Forum is to promote best practices, provide networking opportunities for GoldMine software users, and offer insight to …

FrontRange Solutions and Ticomix today announced FrontRange IP Contact Center® (IPCC) and Ticomix won the ICCM 2006 “Best of Show” award in the “Contact Management Systems” category.  A panel of independent judges bestowed the honor last week on the final day of the 18th Annual ICCM (International Call Center Management) Conference and Exposition in Chicago. …

Ticomix, Inc. announced today they have achieved the prestigious designation as one of FrontRange Solution’s top 2006 HEAT® software partners. This award recognizes the dedication the company has put forth toward the service and support industry.  Being distinguished as one of the top ten HEAT® partners, solidifies the level of commitment Ticomix has exemplified in …

Ticomix announced today they will be an exhibitor at the International Contact Center Management (ICCM) conference August 15-16 at Navy Pier in Chicago, IL. The ICCM Conference & Expo is the longest-standing contact center event offering contact management professionals the opportunity to learn best practices, network with other professional, and assess new technologies to improve service and …

Ticomix announced today it has met all criteria to achieve Cisco System’s IP Communications Express Specialization.  This honorable designation shows the commitment and dedication Ticomix has put forth toward the small to mid-sized marketplace in providing top-notch IP solutions, services, and support.    “This certification was difficult to attain,” comments Tim Ancona, Ticomix President, “we are …

 FrontRange™ IP Contact Center (IPCC) has been named one of Call Center Magazine’s 2006 Products of the Year for helping “enhance agents’ and call center managers’ productivity, boost sales and/or improve overall customer service.”  Every year, the editors of Call Center Magazine, a preeminent publication from CMP Media LLC covering “technologies, services and strategies for …

Before implementing FrontRange™ GoldMine® Corporate Edition as its centralized contact management system, the fitness advocacy organization Walk4Life often found itself drowning in its own marketing successes.  For example, when a major publication mentioned the company in a feature story, the resulting 200 to 300 orders a day nearly shut down operations because manual, disconnected processes …

Ticomix, Inc., an organization specializing in service desk, network services, and customer relationship management, today announced it has achieved the prestigious designation as one of the top 10 QuoteWerks reseller worldwide, which recognizes the dedication Ticomix has put forth toward the GoldMine and CRM community.  “Every business does quotations, this process is usually the most …

Ticomix, Inc. recently announced Brian Huber, Service Desk Technical Consultant, has become IT Infrastructure Library (ITIL) Master Certified.  This certification adds to an already long list of qualifications for Huber and further proves his dedication to the Service Support and Service Delivery industry.  The 13-week course demanded 100 hours of classroom time, an additional 200 …

FrontRange Solutions USA Inc. held significant market share in 2004 in IT Service Desk solutions for Enterprise Management markets. Based on new license revenue, FrontRange is identified as a Global market leader in the  “IT Service Desk for Enterprise Management” market according to a Gartner, Inc. report entitled “Market Share: Enterprise Management, Worldwide, 2004.”* “We …

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