|
Ticomix offers a unique blend of training options to meet your company’s individual needs. We hold public training classes as well as on-site customized training. Get the most out of your investment through one of the following training programs:
CRM and Service Desk Training Options
- GoldMine Training - Statistics show that one of the most critical elements to successful
CRM is proper and consistent training. Our GoldMine training classes include Beginner GoldMine training, Advanced GoldMine training, and GoldMine Administrator training.
- HEAT Training
-
Ticomix offers HEAT training through public
and private classes. Our courses include HEAT System
Administration, HEAT System Advanced Administration, and HEAT Crystal Reports.
- GoldMine Enteprise / ITSM Foundation Training - The Foundation I course is designed to provide administrators with the
knowledge necessary to configure and use the Foundation Platform to
manage ITSM software and Goldmine Enterprise Edition systems.
-
ITIL Training
- Ticomix and AmerIT Learning have joined together to offer several ITIL
training options to meet your company’s individual needs. Courses can
be offered in both public and private classroom settings.
- Apollo 13 ITIL Training - The
‘Apollo 13 – an ITSM case experience™’ simulation game is an intense,
one-day training in which ITIL concepts and processes are experienced
through the use of aninteractive game. In this training, real life
situations taken from the Apollo 13 mission are simulated.
- CRM Success Management Training
- Your business has made a significant investment in deploying CRM
technology to manage and retain your top customers. It is important for
you to continually manage the success of this investment.
Ticomix is a provider of products and services for customer
relationship management (CRM), sales force automation (SFA), IT service
management (ITSM), information technology infrastructure library (ITIL)
call centers, help desks, and computer networking. Our mission is to
help our clients succeed through effective technology implementation
and management. Headquartered in Rockford, Illinois, Ticomix also has a
regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland,
Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and
Madison,
Wisconsin; San Antonio, Houston, and Dallas, Texas. Read more
Call Ticomix today at 866.842.6649 or email us at
This email address is being protected from spam bots, you need Javascript enabled to view it
This email address is being protected from spam bots, you need Javascript enabled to view it
This email address is being protected from spam bots, you need Javascript enabled to view it
for all of your business technology needs.
|