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Ticomix offers products and services for ITSM (IT service management), ITIL, CRM (customer relationship management), sales force automation, and computer networking. We are a top provider of CRM software, GoldMine software, help desk software, and HEAT software.

 

 

 
Ticomix Welcomes Professional edge™ Employees and Customers Print E-mail

For Immediate Release

Rockford, IL – Thursday, May 17, 2007 

Ticomix would like to take this opportunity to welcome all new customers and employees who have signed on since we purchased Professional edge.

Contact Numbers:  

Help Desk Number: 866.TICOMIX (866.842.6649)

Ed Buckley : 972.775.8505

Lloyd Levine: 515.334.5200

Josh Allen, Jeff Weeks, John Hauptmann: 866.TICOMIX (866.842.6649)                        

professional-edge.jpgTicomix, Inc., an established FrontRange Solutions leader and provider in GoldMine CRM and HEAT help desk solutions and services, announced today the acquisition of Dallas, Texas based company, Professional edge™.

The arrangement creates a hub of FrontRange Solutions products and services expertise unparalleled in the world. Ticomix headquarters are based in Illinois with operations in several Midwestern states.  The Professional edge™ business model complements and adds value to existing Ticomix customers with a deeply experienced team of FrontRange product implementers ranging from GoldMine to HEAT to ITSM and all related products.  In addition, Professional edge™ offers a range of Microsoft CRM consulting services. This acquisition gives Ticomix more capabilities from both a technical and geographical perspective since Ticomix will now extend its presence to Texas, Iowa, and Indiana.   

“Ticomix and Professional edge™ share many core values and principles about customer care and support,” said Tim Ancona, President of Ticomix. “We are excited about the change and the opportunity to combine best practices to offer our clients a more diverse product line and an unsurpassed level of skill and knowledge.” 

For more information about Ticomix or Professional edge™, please call Tim Ancona toll-free at 866.TICOMIX (866.842.6649).

About Ticomix, Inc.

Ticomix focuses on the Fusion of Industry Best Practices and Award-Winning Technology™ to provide premier technology solutions and services to small to mid-sized enterprises in Midwest in the areas of Customer Relationship Management (CRM) and Service Desk Management. The Ticomix mission is to help its clients succeed through effective technology implementation and management. In addition to being named one of FrontRange Solutions top HEAT Partners in 2005 and 2006, Ticomix is a leading provider of award-winning GoldMine for CRM, ITSM, built on the ITIL framework for complete service management, IPCC for communication management, and IM for comprehensive asset management. Through various technology partnerships, certifications, and event offerings, Ticomix continues to show their commitment and dedication to the CRM and service desk industries. For more information, call 866.842.6649.  

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Media Contact:

Emily Seagren

Ticomix, Inc.

815.636.1499

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The Fusion of Industry Best Practices and Award Winning Technology™
866-TICOMIX