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 Sign up now for Online GoldMine Training!
One of the most critical elements to successful CRM is proper and consistent training. Ticomix is excited to announce online GoldMine training. Through hour-long sessions, our certified GoldMine training instructors will cover focused topics to help you get more out of your CRM system.
The Online GoldMine Training Sessions are designed to follow the lesson plans of the GoldMine Introduction and Advanced classes. Once you have completed these sessions, you will be able to easily navigate through GoldMine and use your CRM system to its fullest potential. Get started today so you don't miss a lesson!
Benefits:
- Save on the cost of travel - online GoldMine training is brought to you on your desktop
- Enhance your efficiency - Pick and choose the topics that are most relevant to you and your company
- Retain information better - Shorter, more in-depth training topics allow you to practice lessons learned and retain more information in between sessions
- Targeted and custom topics will allow for more interaction with your GoldMine instructor so you fully understand the covered material
Cost: $50 per session
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Learn More!
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Welcome to an all *New* Series of Training Webinars!
We will be showing these training classes with GoldMine Premium Edition, but nearly all of the features we'll be training on apply to GoldMine Corporate Edition and Standard Edition Users.
Leaveraging the Activity Lists & Calendars
Tuesday, Aug 17th, 2010 10am- 11 am CST
Improve your time management in GoldMine by using the activity list and calendar. Register Here!
GoldMine-Merging with Word/Excel
Tuesday, Aug 24th, 2010 10am- 11 am CST
Learn how the GoldMine link to MS Office can be used not only to improve productivity by automatically merging GoldMine data into Word and Excel templates or forms but also eliminate mistakes. You can have all key correspondence and other documents linked to the Contact record, so you’ll never lose a document or waste time finding it when a customer is on the phone. Improve best practices with a library of perfect documents everyone can use, and personalize, as necessary. Exporting lists to Excel is also fast and easy. Register Here!
GoldMine-Creating Contact Set Databases
Tuesday, Aug 31st, 2010 10am- 11 am CST
Options for Securing User Access to Sensitive Data. This class is designed to show the administrator options for controlling user data access. Register Here!
Utilizing The GoldMine Knowlege Base
Tuesday, Sept 7th, 2010 10am- 11 am CST
GoldMine Knowledge Base functionality helps users manager any source of information related to customers or contacts, as well as marketing, sales and service processes. The Knowledge Base can be accessed by any GoldMine user to assemble corporate information and individual users can maintain their own personal knowledge base as well. This class will cover key features in Knowledge Base such as structuring materials via table of contents and import or export materials accordingly. Register Here!
Increasing Productivity with GoldMine Tips & Tricks
Tuesday, Sept 14th, 2010 10am- 11 am CST
Increasing productivity with GoldMine Tips and Tricks - Learn the uses and benefits of toolbars and templates and how to implement them. Tired of using the signature file? In this class we will learn how to build and use an email template. Register Here!
Crystal Reports for GoldMine
Tuesday, Sept 21st, 2010 10am- 11 am CST
Every purchase of GoldMine Premium or Corporate Edition comes with a Crystal reports CD and license. Don’t leave them in a drawer or on a shelf. Learn how to install and run this powerful reporting tool. How to create a basic report on GoldMine data and where to find out what data is stored where in the GoldMine database. Plus find out what resources are available to make Crystal work for you and where to find them. Register Here!
More Sessions:
- Using Campaign Manager and Opportunity Manager
- Effective Leads Analysis and Management
- Working with Custom Fields
- Automated Processes
- Record Typing
- Setting up GM+View Templates
- Creating Contact Set Database/Record Ownership/Record Curtaining
- GoldMine Web Import
- Crystal Reports for GoldMine
- Working with GoldSync
- Backing up your GoldMine Data
- Bulletproof: Disaster Recovery
What's Next?
About Ticomix
Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL) call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.
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