Sign up now for Online GoldMine Training! One of the most critical elements to successful CRM is proper and consistent training. Ticomix is excited to announce online GoldMine training. Through hour-long sessions, our certified GoldMine training instructors will cover focused topics to help you get more out of your CRM system. The Online GoldMine Training Sessions are designed to follow the lesson plans of the GoldMine Introduction and Advanced classes. Once you have completed these sessions, you will be able to easily navigate through GoldMine and use your CRM system to its fullest potential. Get started today so you don't miss a lesson! Benefits: Save on the cost of travel - online GoldMine training is brought to you on your desktop Enhance your efficiency - Pick and choose the topics that are most relevant to you and your company Retain information better - Shorter, more in-depth training topics allow you to practice lessons learned and retain more information in between sessions Targeted and custom topics will allow for more interaction with your GoldMine instructor so you fully understand the covered material Cost:  $50 per session; or Special Offer for Companies:  Sign up now for one year of unlimited online training webinars at the cost of $70 per licensed GoldMine User.  Click HERE to purchase Subscriptions...

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We will be showing these training classes with GoldMine Premium Edition, but nearly all of the features we'll be training on apply to GoldMine Corporate Edition and Standard Edition Users.

All online classes will run from 10 am - 11 am Central

• Tuesday, January 19, 2010 - Working with the Organizational Chart and Relationships      Learn how to create organizational charts using the Relationship tab in GoldMine Premium Edition.  Training will include creating and editing org charts, creating chart levels, working with org charts and account roll-up. For GoldMine Premium Edition Users.
• Tuesday, January 26, 2010 -.GoldMine Toolbars and Templates This is a class designed for mid-level GoldMine users who want to get more out of GoldMine.  It includes customizing the toolbar, and the navigation pane.  Tired of using the signature file?  Learn how to build and use email templates.  Creating Word templates for mailings will also be covered.

Welcome to An all *New* Series of Training Webinars!

• Tuesday, February 02, 2010- Welcome to Goldmine  Congradulations! You've been made the GoldMine Administrator for your company and you've been tasked with building a sales and marketing system from the ground up. You've installed GoldMine. Now what? Learn how to get started in the world of CRM.
• Tuesday, February 09, 2010 - Getting Started With GoldMine  Using the Quick Start Wizard to begin configuring your GoldMine system.  Set up an industry template and import zip codes. Import data and find what reference resources are available to you.
• Tuesday, February 16, 2010 -  Users And Data Security You've got a list of users who will need access to the GoldMine system. What functions should you give to end users? How can you best secure your data? How can you most easily configure consistent and easily creatable user accounts?  Join us for this webinar to learn about users and data security.
•  Tuesday, February 23, 2010 - Data Import  Though your organization has never used a unified contact manager, there is legacy data that the owner wants imported.  However this data resides in different source files of different types.  Learn how to quickly  and easily import data.
• Tuesday, March 09, 2010 - User Preferences  Show users how to set their preferences or better yet, set the perferred company standard.
• Tuesday, March 16, 2010 - Microsoft Office Links  Users have asked if GoldMine has the ability to perform mail merges with Word and Excel, pulling data from contact records into the forms. Learn how to install the links to Word, Excel and how to create templates users can merge from within GoldMine. Whether one record or hundreds at a time, GoldMine can print and track all of your correspondence.
• Tuesday, March 30, 2010 - GoldMine + View  You just recieved an e-mail from the boss. He wants maps to client locations,websites and industry information, and he wants it all done in GoldMine.  Learn how to create GoldMine + View templates so that you may be able to do all that and more
• Tuesday, April 06, 2010 - Lead & Campaign Management  The tradeshow was a great success and the team has come back with a number of leads.  Learn how to get the leads imported and help the marketing team get started on a campaign.
• Tuesday, April 13, 2010 - Sales & Opportunity Management  Here's how to show the sales team how to forecast sales and use the Opportunity Manager to manage the pipeline.
• Tuesday, April 20, 2010 - Record Ownership & Curtaining  Management wants to increase GoldMine security.  Users should only be able to see and edit their own records.  Learn how to globally set record ownership and curtaining.
  
   

 

More Sessions:

• Using Campaign Manager and Opportunity Manager
• Effective Leads Analysis and Management
• Working with Custom Fields
• Automated Processes
• Record Typing
• Setting up GM+View Templates
• Creating Contact Set Database/Record Ownership/Record Curtaining
• GoldMine Web Import
• Crystal Reports for GoldMine
• Working with GoldSync
• Backing up your GoldMine Data
• Bulletproof:  Disaster Recovery

What's Next?

• GoldMine Software  
• GoldMine Consulting
• GoldMine Support 

About Ticomix

Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL) call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.