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Ticomix Home >> Networking Support >> Networking VIT Program
You need more than a "tech" to fix problems. Most likely you desire a complete IT department without the complete IT department price tag. Our Virtual Information Technology (VIT) program gives you access to the entire Ticomix team for a predictable monthly price.
Services Included:
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PC Maintenance Services
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Printer maintenance Services (HP &
Xerox Laser Printers)
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Software Support Services
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Infrastructure (Firewall, Router,
Servers, Switches, etc…) Support
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Network & File Server Support
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Installations, Moves, Adds, and Changes
for all PC Products
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Phone Support on basic PC issues
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Remote PC / Server Support Services
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Cabling Services
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Strategic and Tactical IT Consulting
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Monthly Backup Restore Testing
Additionally, the VIT
program will include a Server Care Program which will proactively monitor
& maintain the server 24 hours a day / 7 days a week. This program will include:
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24 x 7 monitoring and troubleshooting
(on a best effort basis)
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Anti-Virus Management
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Backup Monitoring and management
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Patch Management
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Service Pack Installation
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Early Warning & Preventative
Maintenance
About Ticomix
Ticomix is a provider of products and services for customer
relationship management (CRM), sales force automation (SFA), IT service
management (ITSM), information technology infrastructure library (ITIL)
call centers, help desks, and computer networking. Our mission is to
help our clients succeed through effective technology implementation
and management. Headquartered in Rockford, Illinois, Ticomix also has a
regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland,
Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and
Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.
Call Ticomix today at 866.842.6649 or email us at
info@ticomix.com
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for all of your business technology needs.
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