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Ticomix offers products and services for ITSM (IT service management), ITIL, CRM (customer relationship management), sales force automation, and computer networking. We are a top provider of CRM software, GoldMine software, help desk software, and HEAT software.

 

 

 
Kasper Trucking BulletProof Case Study Print E-mail

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Kasper Trucking Company
5441 Forest Hills Ct
Loves Park, IL 61111
Phone:  815-282-3331
Fax:  815-282-6477 

 

Industry
Trucking Transportation

 

IT Environment
Microsoft Windows Server
5 Client Computers

 

 

Service Advantages
-Automated Backup
-Monitoring of Backups 24 x 7
-Virtualization in the event of a server down for Business
Continuity
-Automated Off Site Storage transfer in the event of a regional disaster
-No need to carry backup media off site.

 

 

Ticomix, Inc.
5642 N 2nd Street
Loves Park, IL 61111
Phone: 815-636-1499
Email: Shawn.Barker@Ticomix.com

 

 

 

 

 

 

 

Business Continuity with BulletProof

Benefit Statement

“Recently, we had a complete server failure that in the past would have shut us down for days.  Thanks to the BulletProof Data Backup System, we simply continued working while the team at Ticomix made the repairs they needed to and that alone saved us thousands on both time and money.”

-Rusty Salley, General Manager

 

Customer Profile:

Kasper Trucking is a truck transportation company that was founded in the mid 1970s.  Gary Kasper has owned & operated Kasper Trucking since he joined the company full time in 1989.  Kasper specializes in transporting supplies for major construction projects.  With over 100 flatbed & dump trucks in their fleet, Kasper Trucking has been given several awards that focus on both their success as a trucking company as well as their success in their safety efforts.  

 

Customer Challenges:

Kasper Trucking had a traditional tape based backup system.  There are 2 big issues with this solution.  First, they would periodically forget to change out the backup tapes or forget to take one off site.  Second, the backup would skip files if someone had mistakenly left their computer on and logged in to their software.

 

BulletProof Backup Services:

Kasper Trucking had a motherboard failure on their server.  Because they had implemented our BulletProof Data Backup System, it took care of several issues associated with that failure:

1. We virtualized their server while we were repairing their server hardware.  This allowed them to continue working instead of waiting.

2. The BulletProof Data Backup System continued to backup their data while it was running that virtualized server.  This made them confident that their data was safe during this time.

3. Once the server hardware was repaired, we simply performed a Bare Metal Restore to the server hardware.  Then, they continued to work except this time it was back on their original server hardware.

 

 

 

 

 

 

 
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