Search

 

Ticomix offers products and services for ITSM (IT service management), ITIL, CRM (customer relationship management), sales force automation, and computer networking. We are a top provider of CRM software, GoldMine software, help desk software, and HEAT software.

 

 

 
iHEAT Print E-mail
iheat

iHEAT enables your organization's employees to access your HEAT system from any location, using only a Web browser and an Internet connection. iHeat's server-based, thin-client system allows your technicians to view and manage issues. iHeat leverages your existing infrastructure to maximize your investment and achieve fast ROI.

What’s Inside

  • Same look as HEAT Reduce training time and corresponding data entry errors by using familiar interface
  • Zero-footprint, server-based computing Use the power of a client/server application while benefiting from the distribution capability of a Web application
  • Clientless installation Access via Internet Explorer eliminates the need to install software, maintenance updates, and upgrades on the user's desktop PC
  • Ease of installation Install iHEAT within 15 minutes on your own. Compare to competing help desk software that requires several days of professional installation
Learn More!

prod_pdf_icon.gif iHEAT

goldmine software demo


Demos

art_2007_white_paper_button.jpg


White Papers

goldmine software custom demo

Archived Webinars

art_2007_case_study_button.jpg


Case Studies



Contact Us

  • Single source administration Creates a one-stop facility to administer much of your HEAT configuration, saving the time and training costs required by multiple environments
  • Concurrent user licensing Purchase only the number of licenses you need. Avoid costly fixed-node licensing

KEY BENEFITS

  • A mobile workforce with access to real-time data 
     
  • Flexibility of "no walls" call centers/help desks 
     
  • Centralized database captures updates from dispersed workforce 
     
  • Easy set up of remote users by simply giving them a URL — no client software installation needed 
     
  • Security. Full encryption during remote access and transmission, and data can reside on your server behind your corporate firewall
System Requirements
  • Java™ and Microsoft® Windows® technologies can be utilized with iHEAT.
  • Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server or Microsoft Windows 2003 Server.
  • Microsoft Internet Information Services (IIS) server 5.0 or higher
  • HEAT 7.0 SP 1 or higher
What's Next?

Ticomix is the one of the largest HEAT software partners in North America. We provide solutions including sales, consulting, services, support, training, upgrades, and more to companies of all sizes nationwide.  Headquartered in Rockford, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.

Call Ticomix today at 866.842.6649 or email us at info@ticomix.com This email address is being protected from spam bots, you need Javascript enabled to view it This email address is being protected from spam bots, you need Javascript enabled to view it This email address is being protected from spam bots, you need Javascript enabled to view it for all of your HEAT needs.

 


 

 
 
The Fusion of Industry Best Practices and Award Winning Technology™
866-TICOMIX