Ticomix offers HEAT software training through public and private classes to help you get the most out of your HEAT software investment. Our courses include HEAT Administrator, HEAT Advanced Administrator, and Designing HEAT Reports with Crystal Reports Designer. We can also customize HEAT software training classes to fit your individual needs.

HEAT Software Training Classes 

• HEAT Administrator Training - The HEAT System Administration training course is designed to enable the HEAT System Administrator to effectively design and maintain the HEAT software system. Administrative topics include call logging, automation, management and reporting tools, customization, maintenance and security.

• HEAT Advanced Administrator Training - The HEAT Advanced Administrator training course is designed to enable the experienced HEAT Administrator to use advanced call logging and customization, business process automation module (BPAM), AutoTicket generator (ATG), iHEAT, HEAT Web Center, LDAP, importing data and integration with GoldMine.

• HEAT Crystal Reports Training - Starting with the very first screens encountered when loading and launching Crystal Reports, a foundation is built to help understand all the key tools and concepts available in this program including basic report design against your HEAT database.

About Ticomix  

Ticomix is the one of the largest HEAT software partners in North America. We provide solutions including sales, consulting, services, support, training, upgrades, and more to companies of all sizes nationwide. Headquartered in Rockford, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.