Upcoming HEAT and ITSM Online Training Classes

ITSM:  Dashboards Training

This course will cover the setup of Chart and Multiview Grid dashboard parts.

Date: January 22, 2009

Time: 1 pm - 3 pm CST 

Cost: $175

HEAT:  BPAM Training

This course will cover some best practices and the setup of advanced business rules.

Date: February 2, 2009

Time: 1 pm - 3 pm CST

Cost: $175

ITSM:  Business Rules Training

This course will cover some best practices and the setup of advanced business rules. 

Date: February 16, 2009

Time: 1 pm - 3 pm CST

Cost: $175 

HEAT: Setting up Self Service Training

This course will cover how to set up HEAT Self Service.

Date: February 24, 2009

Time: 1 pm - 3 pm CST

Cost: $175