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For Immediate Release
GoldMine® Premium Edition 8.0.1 delivers complete CRM lifecycle
New Contact Management edition offers Sales, Marketing & Support in
one software package with improved support for Microsoft Vista® and
Microsoft® Office 2007
Dublin, CA
Tuesday, August 28, 2007
FrontRange
Solutions, an established global market leader in Customer Relationship
Management (CRM), IT Service Management and Voice applications for the
mid-market, has delivered a GoldMine® Premium Edition software update
that provides compelling Customer Service and Support features and
improved support for Microsoft Vista® and Microsoft® Office 2007.
GoldMine
Premium Edition 8.0.1, already widely adopted for its new user
interface, links for recently viewed items, improved search
capabilities and other enhancements, addresses customer requests for
further usability and performance with over 120 product enhancements,
most notably Microsoft Office 2007 support and installation
improvements, as well as the enhanced user interface and look and feel.
This new release builds on the tremendous success of the GoldMine product line and the two new editions GoldMine Premium and GoldMine Enterprise . Improvements in GoldMine PE 8.0.1 include:
- Improved Support for Microsoft Vista and Microsoft Office 2007
- Improved email messaging and error handling
- Enhanced account roll up displays contact names
- One button installer support for Microsoft® SQL Server™ 2005 Express database
Kevin
J. Smith, Vice President of Products for FrontRange Solutions said,
“Premium Edition helps satisfies those who want a fast implementation
and the newest capabilities in CRM including sales force automation and
customer service and support. We’re pleased to respond to customers
with this enhanced solution. Their quick adoption validates our efforts
for increased stability from a deeply rooted brand.”
About Ticomix, Inc.
Ticomix focuses on the Fusion of Industry Best Practices
and Award-Winning Technology™ to provide premier technology solutions and
services to small to mid-sized enterprises in Midwest
in the areas of Customer Relationship Management (CRM) and Service Desk
Management. The Ticomix mission is to help its clients succeed through
effective technology implementation and management. In addition to being named
one of FrontRange Solutions top HEAT software Partners in 2005 and 2006, Ticomix is a
leading provider of award-winning GoldMine for CRM, ITSM software, built on the ITIL
framework for complete service management, IPCC for communication management,
and IM for comprehensive asset management. Through various technology
partnerships, certifications, and event offerings, Ticomix continues to show
their commitment and dedication to the CRM and service desk industries. For
more information, call 866.842.6649.
About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions
used by more than 130,000 companies and over 1.2 million users
worldwide to manage a wide variety of business relationships and
provide exceptional service. FrontRange product families, designed
specifically for small-to-medium-enterprise (SME) and distributed
enterprise organizations include: GoldMine® for business relationship
management, team-based contact management and sales force automation
solutions; IT Service Management with HEAT® and ITIL® standards-based
modules for complete service management; Communication Management
including IP Contact Center for reduced telephony costs and increased
agent productivity, streamlined customer service and communications;
and Infrastructure Management, which provides the ability to optimize
the full lifecycle of a company's assets. Customers representing 44
percent of the Fortune 100 and 76 percent of the FTSE 100, include
Coca-Cola, Shell Oil, Prudential Securities, Électricité de France,
Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and
Turner News Network.
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GoldMine,
HEAT and other FrontRange Solutions products, brands and trademarks are
property of FrontRange Solutions USA Inc. and/or its affiliates in the
United States and/or other countries. Other products, brands and
trademarks are property of their respective owners/companies.
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Media Contact:
Emily Seagren
866.842.6649
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