|
For Immediate Release
FrontRange Receives Customer Interaction Solutions® Magazine’s 2006 Product of the Year Award
GoldMine® IP Voice Suite honored for “demonstrating vision, leadership and attention to detail”
DUBLIN, CALIF.(January 12, 2007) –FrontRange Solutions announced today that GoldMine® IP Voice Suite has received a 2006 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication covering CRM, call centers and teleservices since 1982.
GoldMine IP Voice Suite delivers an enterprise-class VoIP telephony application that includes full integration to GoldMine® Corporate
Edition CRM to help companies elevate the quality of interactions with
their customers, which in turn boosts sales, increases customer loyalty
and raises the productivity of service teams. The product includes an
advanced, software-based IP telephony system (FrontRange™ IP
Office) with Unified Messaging, Auto Attendant, inbound and outbound
productivity applications, as well as easy to use management tools.
“Customer Inter@ction Solutions is proud to bestow FrontRange with a 2006 Product of the Year Award. Each year, Customer Inter@ction Solutions
magazine recognizes companies that have demonstrated excellence in
technological advancement and application refinements,” said Nadji
Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.
“FrontRange has proven they are committed to quality and excellence in
solutions that benefit the customer experience as well as ROI for the
companies that use them. I am pleased to honor their hard work and
accomplishments and look forward to more innovative solutions from them
in the future.”
The Product of the Year Award is the third such
honor for GoldMine IP Voice Suite from TMC. In September, the product
was awarded the 2006 TMC™ Labs Innovation Award. Earlier in the year,
the solution received the 2006 IP Contact Center Technology Pioneer
Award also presented by Customer Inter@ction Solutions.
The Product of the Year Award winners for 2006 will be featured in the January and February 2007 issues of Customer Inter@ction Solutions magazine. For more information about the 2006 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About Ticomix, Inc.
Ticomix focuses on the Fusion of Industry Best Practices
and Award-Winning Technology™ to provide premier technology solutions and
services to small to mid-sized enterprises in Midwest
in the areas of Customer Relationship Management (CRM) and Service Desk
Management. The Ticomix mission is to help its clients succeed through
effective technology implementation and management. In addition to being named
one of FrontRange Solutions top HEAT software Partners in 2005 and 2006, Ticomix is a
leading provider of award-winning GoldMine for CRM, ITSM software, built on the ITIL
framework for complete service management, IPCC for communication management,
and IM for comprehensive asset management. Through various technology
partnerships, certifications, and event offerings, Ticomix continues to show
their commitment and dedication to the CRM and service desk industries. For
more information, call 866.842.6649.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications:Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine andIMS Magazine.TMCnet,
TMC's Web site, is the leading source of news and articles for the
communications and technology industries. Ranked in the top 2,600 sites
in the world by alexa.com*,
TMCnet serves more than one million unique visitors each month. TMC is
also the first publisher to test new products in its own on-site
laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, VoIP Demo, IMS Expoand Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions
used by more than 130,000 companies and over 1.2 million users
worldwide to manage a wide variety of business relationships and
provide exceptional service. FrontRange product families, designed
specifically for small-to-medium-enterprise (SME) and distributed
enterprise organizations include: GoldMine® for business relationship
management, team-based contact management and sales force automation
solutions; IT Service Management with HEAT® and ITIL® standards-based
modules for complete service management; Communication Management
including IP Contact Center for reduced telephony costs and increased
agent productivity, streamlined customer service and communications;
and Infrastructure Management, which provides the ability to optimize
the full lifecycle of a company's assets. Customers representing 44
percent of the Fortune 100 and 76 percent of the FTSE 100, include
Coca-Cola, Shell Oil, Prudential Securities, Électricité de France,
Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and
Turner News Network.
###
GoldMine,
HEAT and other FrontRange Solutions products, brands and trademarks are
property of FrontRange Solutions USA Inc. and/or its affiliates in the
United States and/or other countries. Other products, brands and
trademarks are property of their respective owners/companies.
###
Media Contact:
Emily Seagren
866.842.6649
This email address is being protected from spam bots, you need Javascript enabled to view it
|
