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Ticomix offers products and services for ITSM (IT service management), ITIL, CRM (customer relationship management), sales force automation, and computer networking. We are a top provider of CRM software, GoldMine software, help desk software, and HEAT software.

 

 

 
GoldMine Corporate Edition Print E-mail

goldmine corporate edition, goldmine software, crm software, goldmine crm software, contact manager, customer relationship management, customer service

GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain clients occur at every phase of the customer relationship lifecycle. GoldMine Corporate Edition enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.

Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition delivers software the way you want it.

GoldMine Corporate Edition is ideal for current GoldMine users who don't need support capabilities. For these same full-featured CRM capabilities with added advanced service and support capabilities, please visit GoldMine Premium Edition.

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Key Benefits

  • Better Management oversight for better predictability of revenue
  • Automate routine, repetitive tasks for better productivity
  • Focus on relationships for increased revenue
  • Enhance productivity through and easy to use interface
  • Proactively manage customers and identify top opportunities for improved efficiency
  

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corporate_edition_7.0_box_shot_medium.jpgFeatures
  • Advanced capabilities for customer relationship management - Integration with Microsoft® Outlook®, HEAT® Service & Support, IP Contact Center, GoldMine IP Voice Suite, and other valuable add-ons.
  • GM+Browser –View information from external sources such as other databases, back office systems, and websites.
  • Contact search center workflow enhancements – Streamline multiple step processes by performing tasks without moving contact records within Corporate Edition.
  • Pluggable Active X/HTML Containers –Integrate applications such as SoftPhone with this seamless development tool.  
  • Microsoft reporting services integration – Leverage functionality within Microsoft SQL to deliver additional value to users.
  • Company-centric viewing - Instantly access a company-centric view of customer relationship and contact information, including complete histories, sales, and calls. Corporate Edition supports a large number of contact records and users.
  • Reporting and analysis management - Analyze your leads, sales, and marketing. Corporate includes the functionality to create, manage, preview and generate reports from a central area.
  • Synchronization - Automate synchronization via GoldSync .
  • Remote data access - Accomplish web access with iGoldMine or iGoldMine Plus.
  • Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
  • Integration with HEAT Service & Support - Combine GoldMine Corporate and HEAT for a complete view of relationship and all interaction with contacts, including service and IT help desk issues.
  • Business intelligence - Access business intelligence tools with integration to Microsoft Reporting Services, letting you analyze your data and schedule reports to automatically email to users.
  • Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location.
  • Team-based collaboration - Share critical information across teams or the organization, inside and outside your office.
Server System Requirements
  • Microsoft Windows® 2000 Server/Advanced Server
  • Microsoft Windows ServerTM 2003
  • Microsoft Small Business Server 2000 (Service Pack 4)
  • Microsoft SQL Server 2000 (SP3 recommended) or SQL Server 7.0 (SP4) must be installed and configured
  • 128 MB or RAM (512 MB or more recommended)
  • Intel® Pentium® III 300-MHz CPU (CPU of 1 GHz or more recommended)
  • 125 MB of available hard drive space (1 GB or more recommended) 
Shared Workstation Requirements
  • Windows 2000 Professional/Server/Advanced Server
  • Windows XP (Home/Professional)
  • Windows Server 2003
  • 64 MB of RAM (256 MB or more recommended)
  • 65 MB of available hard drive space (165 MB or more recommended)
  • 166-MHz Pentium I/III (Pentium III/4 recommended)

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About Ticomix  

Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL) call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas. 

Call Ticomix today at 866.842.6649 or email us at info@ticomix.com for all of your GoldMine needs. 


 
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