Thursday, November 16, 2006 

This is a technical update for all GoldMine users. Microsoft has just released Internet Explorer 7.0. FrontRange has determined this version of Internet Explorer can cause issues with GoldMine version 6.7 and earlier. Ticomix strongly recommends machines with GoldMine should stay with Internet Explorer 6.

Microsoft plans to include the upgrade to Internet Explorer as part of their automatic Windows Updates starting November 1^st. Ticomix recommends turning Automatic Updates off and installing Windows patches manually, bypassing the update to Internet Explorer. Microsoft has a web page explaining how to manage Automatic Updates.  It can be found at this address: http://www.microsoft.com/technet/updatemanagement/windowsupdate/ie7announcement.mspx .

FrontRange will be releasing a GoldMine patch for version 6.7 and 7.0 that addresses the Internet Explorer issue later in November. Ticomix will alert you as to when these patches will be available and provide recommendations on how best to install them. Note: These patches will be for GoldMine 6.7 and 7.0 only. Users running earlier versions of GoldMine will not have a patch available without upgrading first to GoldMine 6.7.

In testing, FrontRange has determined Office 2007 is incompatible with GoldMine versions 4.x, 5.x and 6.x. FrontRange is not planning to release fixes for this issue at this time. Ticomix strongly recommends machines with GoldMine should stay with Office 2003.

Ticomix will continue to monitor potential issues and provide general recommendations to our customers as information becomes available. Ticomix can also work with you to manage these issues and come up with the best solution for your specific organization. If you have any questions or concerns, please feel free to call us toll-free at 866.TICOMIX (866.842.6649) or email GoldMine Technical Consultant, Bob Francis at This email address is being protected from spam bots, you need Javascript enabled to view it .