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Ticomix offers products and services for ITSM (IT service management), ITIL, CRM (customer relationship management), sales force automation, and computer networking. We are a top provider of CRM software, GoldMine software, help desk software, and HEAT software.

 

 

 
CRM Webinars: GoldMine Webinars Print E-mail

webinars.jpgTicomix offers complimentary CRM and GoldMine webinars geared toward helping your organization's sales, marketing, and customer service departments increase productivity. Our team of CRM consultants choose topics relevant to customer relationship management industry trends, new CRM software solutions, and how to help your business be more efficient. Sign up for our free webinars now. Any questions? Call us toll-free at 866.842.6649 or email us at This email address is being protected from spam bots, you need Javascript enabled to view it .


CRM Essentials

In this session, find out what CRM is and what it can do for your organization. Learn
about the major components of a CRM system, and the CRM system implementation
process. Find out about the most critical success factors that will assure you get most
benefit from your CRM system.

When: May 15, 2008; 10:00AM - 11:00AM Central 

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Getting More Value From GoldMine: Usage Levels

Learn about the 5 levels of GoldMine usage and how GoldMine is typically used at each
level. Also, discover some GoldMine best practices features that can be used at the various
levels. You’ll receive a valuable document to help assess your organization’s current
level of GoldMine usage and to determine how to use GoldMine more fully.

When: June 12, 2008; 10:00AM - 11:00AM Central 

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GoldMine Best Practices: Add-ons

With a GoldMine system, you are not limited to the functionality within the GoldMine
software. To meet your specific business needs, you might want to extend GoldMine
using various add-on products. In this session, you will learn about the most popular
GoldMine add-on products provided by FrontRange Solutions and third-party software
companies.

When: July 17, 2008; 10:00AM - 11:00AM Central 

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GoldMine Best Practices: Premium Edition

Learn how to take full advantage of the Premium Edition’s new user interface and
customer service functionality to support your business processes. See some examples
of how other organizations are using Premium Edition to address their specific business
needs. Also, get a sneak preview of what’s coming with GoldMine Premium Edition 8.1.

When: August 7, 2008; 10:00AM - 11:00AM Central 

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GoldMine Reporting Options

One hallmark of a solid CRM system is good reporting to help track activities, manage
people, analyze results and make decisions. With GoldMine, you have a variety of
reporting options available. Learn about those options and see demonstrations of two
very popular GoldMine reporting tools, MasterMine and Stonefield Query.

When: September 11, 2008; 10:00AM - 11:00AM Central 

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GoldMine Best Practices: Corporate Edition

If you are using GoldMine Corporate Edition, you don’t want to miss this session. See
some of the most underutilized but valuable features of GoldMine. Learn about some
of the best practices from other organizations using GoldMine Corporate Edition. Also,
find out about the enhancements in the new GoldMine 7.5 release, and what value they
can bring to your organization.

When: November 13, 2008; 10:00AM - 11:00AM Central 

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GoldMine Tips & Tricks

In this popular fast-paced session, you will hear about and see demonstrations of more
than 20 tips and tricks for using GoldMine you probably didn’t know about.

When: December 11, 2008; 10:00AM - 11:00AM Central 

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The Fusion of Industry Best Practices and Award Winning Technology™
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