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Ticomix Home >> CRM Help Desk Software
Customer Relationship Management
is no longer just a customer retention or ERP integration tool, although it
does that very well. Today, CRM help desk software
plays a pivotal role in relationship initiation and development, and service management. We use a tool agnostic
approach to help you select a CRM help desk software tool so you won’t feel like we’re forcing a
square-peg product on your round-hole business environment. This is why we carry
a broad selection of CRM help desk software solutions...configuring and customizing the application to fit your unique needs.
CRM Help Desk Software
- GoldMine CRM Software - GoldMine software helps you win and
retain customers by improving efficiency and productivity without
sacrificing your bottom line. GoldMine CRM software solutions by
FrontRange give your team extensive contact management, sales
automation, marketing automation, scheduling, and project management
functionality.
- HEAT Help Desk Software -
Built on more than a decade of service management experience,
award-winning HEAT software integrates core service and support components into
one complete solution to reduce costs and drive higher customer
satisfaction.
- ITSM IT Service Management Software - Built
specifically for small to mid-sized and geographically distributed
enterprises, ITSM software is the leading solution based
on IT and ITIL best practices. ITSM software offers
a modular, fully integrated architecture, allowing you to choose the
modules that best fit your needs.
- FrontRange Voice
- The FrontRange Voice product line of IP business phone systems, integrated IP
telephony and advanced contact center software solutions improves
customer relations cost-effectively. This advanced call center software optimizes
inbound and outbound customer facing sales and service contacts,
maximizes contact center productivity, and provides the flexibility
your business needs as it grows.
- GoldMine Add-on Software - Add to the power of your GoldMine CRM system with add-on software and
third party add-ons. These tools will help you get the most out of your
GoldMine solution with advanced reporting, financial integration,
mobile capabilities, voice integration, and more.
Ticomix is a provider of products and services for customer
relationship management (CRM), sales force automation (SFA), IT service
management (ITSM), information technology infrastructure library (ITIL)
call centers, help desks, and computer networking. Our mission is to
help our clients succeed through effective technology implementation
and management. Headquartered in Rockford, Illinois, Ticomix also has a
regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland,
Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and
Madison,
Wisconsin; San Antonio, Houston, and Dallas, Texas. Read more
Call Ticomix today at 866.842.6649 or email us at
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for all of your business technology needs.
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