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Ticomix Home >> CRM Help Desk Services
Based on years of experience in consulting and implementing some of the industry's most powerful tools, Ticomix offers CRM help desk services to help your business succeed. Our CRM help desk services are designed to help sales, marketing, customer service, information technology, and call center organizations streamline processes, improve productivity, and enhance efficiency. We offer a variety of consulting and training services. If you are looking for a service specific to your business, Ticomix will work with your team to design a program unique to your needs.
CRM Help Desk Services
GoldMine Training - Statistics show that one of the most critical elements to successful
CRM is proper and consistent training. Ticomix offers a unique blend of
public and private GoldMine training classes to meet your company’s
individual training needs.
HEAT Training
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Ticomix offers HEAT training through public
and private classes. Our public courses include HEAT System
Administration, HEAT System Advanced Administration, and HEAT Crystal Reports.
ITIL Training
- Ticomix and AmerIT Learning have joined together to offer several ITIL
training options to meet your company’s individual needs. Courses can
be offered in both public and private classroom settings.
Apollo 13 ITIL Training - The
‘Apollo 13 – an ITSM case experience™’ simulation game is an intense,
one-day training in which ITIL concepts and processes are experienced
through the use of aninteractive game. In this training, real life
situations taken from the Apollo 13 mission are simulated.
CRM Success Management Training - Your business has made a significant investment in deploying CRM technology to manage and retain your top customers. It is important for you to continually manage the success of this investment.
GoldMine Consulting - Ticomix offers a variety of GoldMine consulting services for various
sized organizations. The GoldMine VIP program is designed for those
companies that rely on GoldMine as a crucial part of their business
which need to minimize downtime while maximizing productivity.
ITIL Consulting - Ticomix is pleased to offer a full line of ITIL services to organizations looking to establish an ITIL framework within their organization. These services provide sufficient materials and guidelines to deliver quality IT services for experienced or growing IT departments.
Ticomix is a provider of products and services for customer
relationship management (CRM), sales force automation (SFA), IT service
management (ITSM), information technology infrastructure library (ITIL)
call centers, help desks, and computer networking. Our mission is to
help our clients succeed through effective technology implementation
and management. Headquartered in Rockford, Illinois, Ticomix also has a
regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland,
Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and
Madison,
Wisconsin; San Antonio, Houston, and Dallas, Texas. Read more
Call Ticomix today at 866.842.6649 or email us at
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for all of your business technology needs.
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