Award-winning CRM solutions for all types & sizes of organizations. Manage client relationships, improve marketing effectiveness, grow your bottom line! Learn More ►

GoldMine® Add-on Products - Take GoldMine to the next level.

CRM Solutions for: Mobile | Reporting | Voice

GoldMine CRM Webinars from Ticomix Find Upcoming | View Archived

GoldMine® Training & Support - Empower your team with Best-in-Class training & support.

BreakingAway™ for Financial Professionals - The only GoldMine® overlay made FOR financial professionals BY financial professionals.

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS² ►

WEBINARS: Find Upcoming HEAT Webinars on our Events Calendar | View Archived HEAT Webinars Here

Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►

Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

IT 2.0 Managed Services ► No more surprises—flat-fee IT support and network hosting.

Xerox Multi-functional Devices ► Full selection of copiers & printers, with expert installation, training and support.

CISCO VoIP Phone Systems ► Phones, routers, switches, fully integrated into your PC network.

Upcoming Networking Events ► Find upcoming webinars, training & seminars on our Events Calendar.

Whether your business requires specialized software solutions or completely custom-written applications, the Business Services team at Ticomix is ready to help. Learn More ►

Specialized Software Solutions:

ALERE Accounting & Financial Software ►

ALERE Manufacturing Software ►

Unity Barcode Data Collection Software ►

Abra HR & Payroll Software ►

Custom Software Development ► Professional requirements analysis, database design, implementation—PC & web applications.

Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►

Products/Services Showcase - Dig deep into Ticomix’s broad range of Cisco solutions. Download resources, watch video documentation, view case studies & white papers. Explore Showcase ►

» ABOUT

About Ticomix: An Overview of Our Services

QUICK LINKS ► Upcoming Events | Latest News | Latest Blogs | Careers | Contact Us

Ticomix client referrals, employee bios, company background, tim ancona bio

We've been helping clients achieve greater velocity through innovative technologies for over a decade.

Ticomix is a leading provider of a diverse set of technology products and services including:

What this means to you: Ticomix is a proven and trusted frontrunner when it comes to choosing a technology partner for your business.

Locations:

Headquartered in Rockford, IL, Ticomix also has a regional presence in:

Chicago, IL
Indianapolis, IN
White Plains, NY
Cleveland/Cincinnati/Columbus, OH
San Antonio/Houston/Dallas, TX
Milwaukee/Madison, WI

Technology, Innovation, Velocity

Our mission is to help our clients succeed through effective technology implementation and management.

Through strategic acquisitions of key technology providers over the years, Ticomix has grown into a sustainable, reputable provider of information technology products and services. Our commitment to each client's success has led to industry recognition such as Top Partner of the Americas for FrontRange Solutions (creators of GoldMine CRM and HEAT Help Desk software). And through ongoing conferences, user groups, webinars, seminars and training, we continue to show our support to the service desk, CRM and networking industries.

Values: Our Customer Promise

In order to provide you with the best service, we must meet and exceed your expectations in the areas of technology and customer service. We must also be considerate, caring, attentive, and responsive.

Our dedicated team promises to:

Treat you like a person, not a corporation
Return your calls promptly
Provide the level of service you expect and require, including quick response in emergency situations
Seek to add value to your business through placing your needs before our convenience
Stay abreast of the state-of-the-art solutions to provide your business the ultimate solutions in Information Systems

By keeping this promise, we seek to constantly gain your respect and continually earn the reputation as one of the region's top technology providers. If we do not meet your expectations in any way, please let us know so that we can proactively improve our services for you, our customer.

Explore our Business Divisions:

CRM | ITSM | Networking | Business Services | Cisco Business Communications

Or get in touch with us today using our contact form or by
calling us direct at 779-423-6200.

5642 North Second Street
Loves Park, IL 61111
main: 779-423-6200
fax: 815-636-1480

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Since 2000, Ticomix has been helping small-to-medium businesses succeed by implementing innovative technology solutions—from CRM to ITSM, to Networking and custom software applications.

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