Catapult Your Sales & Marketing Effectiveness.


GoldMine CRM software

On-Premise CRM Solution.

Empower your team with the most robust CRM on the market, with extensive add-ons, full customizations and industry-leading ROI.

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SugarCRM Platinum Partner

Cloud-Based or On-Premise CRM Solution.

Simple, quick to deploy and easy to learn. SugarCRM is the most cost-effective solution in the browser-based CRM landscape.

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More CRM Resources:

Webinars - Upcoming  |  Webinars - Archived

Training & Support for your organization

BreakingAway GoldMine overlay for financial professionals
GoldMine overlay for Financial Professionals

 

Innovative IT Service Management Solutions.


HEAT help desk ticketing software

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►

 

FrontRange Solutions IT Service Management

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

 

FrontRange SaaS2

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►

 

ServiceNow cloud help desk ticketing service

ServiceNow is a leading provider of cloud-based services designed automate enterprise IT operations. Explore ServiceNow ►

WEBINARS:  Find Upcoming Webinars on our Events Calendar  |  View Archived Webinars Here

 

Networking, Network Hosting, Data Backup & Disaster Recovery.


Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►

 

Bulletproof Data Backup & Recovery
Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

Ticomix IT 2.0 Managed Services
IT 2.0 Managed Services ► No more surprises—flat-fee IT support and network hosting.

 

Upcoming Networking Events ► Find upcoming webinars, training & seminars on our Events Calendar.

 

Custom Programming Solutions for Your Unique Needs.


Whether your business requires specialized software solutions or completely custom-written applications, the Business Services team at Ticomix is ready to help. Learn More ►

 

Specialized Software Solutions:

ALERE Accounting & Financial Software ►

ALERE Manufacturing Software ►

Unity Barcode Data Collection Software ►

Abra HR & Payroll Software ►

 

Custom Software Development ► Professional requirements analysis, database design, implementation—PC & web applications.

Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

 

Premier Certified Cisco Engineering, Sales & Support.


Successful businesses run on Cisco & Ticomix

 

Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►

 

TechDay14 | March 18th | 12:30–5PM
A complimentary half-day showcase of cutting edge technology. Wireless, data management, cloud storage. Vendor booths and featured keynote speakers. Hors d'oeuvres & beverages. Details & Registration ►

 

» FrontRange ITSM 7.0

FrontRange Service Management ITSM 7.0

FrontRange ITSM 7.0ITIL Framework end-to-end
IT Service Management


The Benefits of Alignment with ITIL Best Practices

FrontRange ITSM software brings together a comprehensive set of service and lifecycle products designed to:

  • Improve Service Levels and Productivity
  • Deliver Best Practices and Standardization
  • Align IT to the Delivery of Business Value

The FrontRange ITSM modular, pre-integrated set of nine modules allows you to choose the functionality your business needs now and add functionality in the future!

IT Service Management Software Modules

All Frontrange IT service managment software modules share a common architectural platform, including a reporting and analytics dashboard, business processing automating, multi-tenant data structure and integration platform, as well as a next generation customization platform to extend the solution capabilities based on unique business requirement.

Common Platform Approach

The common platform approach reduces the complexity of the IT service management infrastructure, lowers total cost of ownership (TCO), and streamlines business processes. The FrontRange Foundation architecture includes the FrontRange Configuration Management Database (CMDB), ensuring that all IT business processes have direct access tot he enterprise service model and shared IT asset repository.

The standards-based Foundation allows easy integration with similarly standard third party components, protecting your current investment in these components.  

Considering a new model for business-aligned service management?  Look no further – with FrontRange ITSM, continual service improvement is a reality.