Catapult Your Sales & Marketing Effectiveness.

GoldMine CRM software

On-Premise CRM Solution.

Empower your team with the most robust CRM on the market, with extensive add-ons, full customizations and industry-leading ROI.

Explore GoldMine?


SugarCRM Platinum Partner

Cloud-Based or On-Premise CRM Solution.

Simple, quick to deploy and easy to learn. SugarCRM is the most cost-effective solution in the browser-based CRM landscape.

Explore SugarCRM?


More CRM Resources:
Upcoming Webinars

Archived Webinars:

GoldMine Webinars  |  SugarCRM Webinars

Training & Support for your organization

BreakingAway GoldMine overlay for financial professionals
GoldMine overlay for Financial Professionals


Innovative IT Service Management Solutions.

HEAT help desk ticketing software

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►


FrontRange Solutions IT Service Management

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►


FrontRange SaaS2

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►


ServiceNow cloud help desk ticketing service

ServiceNow is a leading provider of cloud-based services designed automate enterprise IT operations. Explore ServiceNow ►

WEBINARS:  Find Upcoming Webinars on our Events Calendar  |  View Archived Webinars Here


Networking, Network Hosting, Data Backup & Disaster Recovery.

Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►


Bulletproof Data Backup & Recovery
Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

Ticomix IT 2.0 Managed Services
IT 2.0 Managed Services ► No more surprises—flat-fee IT support and network hosting.


Upcoming Networking Events ► Find upcoming webinars, training & seminars on our Events Calendar.


Custom Programming Solutions for Your Unique Needs.

Whether your business requires specialized software solutions or completely custom-written applications, the Business Services team at Ticomix is ready to help. Learn More ►


Specialized Software Solutions:

ALERE Accounting & Financial Software ►

ALERE Manufacturing Software ►

Unity Barcode Data Collection Software ►

Abra HR & Payroll Software ►


Custom Software Development ► Professional requirements analysis, database design, implementation—PC & web applications.

Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

Resources ►


Premier Certified Cisco Engineering, Sales & Support.

Successful businesses run on Cisco & Ticomix


Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►


TechDay14 | March 18th | 12:30–5PM
A complimentary half-day showcase of cutting edge technology. Wireless, data management, cloud storage. Vendor booths and featured keynote speakers. Hors d'oeuvres & beverages. Details & Registration ►


» GoldMine Training & Support

GoldMine CRM Training & Support

Ticomix offers a unique blend of training options to meet your company’s individual needs. We offer several training and informational opportunities including:

Weekly Online Training: Fee-based training on intermediate and advanced GoldMine topics. To view upcoming training sessions, go to our Events Calendar and select GoldMine Training under "Category."

Monthly Webinars: Free informational webinars by GoldMine experts: Tips, tricks, new updates and more.

Archived Webinars: Click Here ►

Upcoming Webinars: go to our Events Calendar and select GoldMine Webinars under "Category."


Public Workshops


GoldMine Admin Training Class

One of the most critical elements to successful CRM is proper and consistent training. Ticomix offers a unique blend of public and private training options to meet your company's individual training needs.

This course is designed to enable the GoldMine Administrator to effectively customize and maintain the GoldMine system.


  • Outlook Integration
  • Dashboard Reporting
  • Managing Documents Outside of GoldMine
  • Using Templates
  • Customizing Communications
  • Managing Data
  • Automated Processes
  • Managing Sales
  • Understanding the GoldMine Database Structure
  • General GoldMine Maintenance

Date: Click for upcoming GoldMine Admin Training ►

Time: 8:30AM–4:30PM Daily

Location: See event listing ►

Cost: $1495 per attendee (includes continental breakfast & lunch)

Discounted Rates:

  1. For each additional attendee from the same organization you will receive a 50% discount starting with the 2nd registrant.
  2. If you have a Ticomix Support Plan (Bronze, Silver, Platinum), receive a $250 discount.

TO GET EITHER DISCOUNT: please contact Erin Rickabaugh at 779-423-6200 for the discount code to use on the EventBrite registration page.


Customized On-Site Training


GoldMine Public and On-site Training

Ticomix can arrange on-site training to cover an array of topicsand to accomodate your specific requests. Please contact Erin Rickabaugh at 779-423-6249 or send an e-mail to


Available Training Sessions 

The following training topics are available for scheduling. If you see a topic that interests you or if you have one you believe will make GoldMine work better for you and your company, please send an e-mail to

  • Working with Customer Fields
  • Using Case Management
  • GoldMine Web Import
  • Standardizing your GM User Preferences
  • Using SQL Queries in GoldMine PE
  • Automated Processes
  • Crystal Reports for GoldMine
  • Working with the organizational chart and relationships
  • GoldMine Toolbars and Templates
  • GM + View
  • Customizing GoldMine: Changing labels, adding fields, details and screens
  • This Old GoldMine: Remodeling your current configuration
  • Leveraging Relationships
  • GoldMine Mail Templates
  • Creating Contact Set Databases
  • SQL Reporting Services
  • GoldSync
  • Welcome to GoldMine
  • Getting Started
  • Users & Data Security
  • Data Import/Export
  • Lookups, References, & Codes
  • User Preferences
  • Microsoft Office Links
  • E-mail Templates
  • Lead and Campaign Management
  • Sales and Opportunity Management
  • Record Ownership and Curtaining
  • Lookup.ini
  • Using and Modifying GoldMine Reports
  • GoldMine Dashboards
  • Outlook Integration


Please e-mail for questions or more information regarding content and scheduling of these online training sessions.