Customer Relationship Management, CRM Software, GoldMine

Award-winning CRM solutions for all types & sizes of organizations. Manage client relationships, improve marketing effectiveness, grow your bottom line! Learn More

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GoldMine® Add-on Products - Take GoldMine to the next level.

CRM Solutions for:  Mobile  |  Reporting  |  Voice


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GoldMine® Training & Support - Empower your team with Best-in-Class training & support.

BreakingAway GoldMine overlay for financial professionals
BreakingAway™ for Financial Professionals
- The only GoldMine® overlay made FOR financial professionals BY financial professionals.

 

IT Service Management Software, HEAT, ITSM, SaaS, ITIL

HEAT Ticketing Help Desk Software

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►

 

FrontRange ITSM 7.0 Software

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

 

FrontRange ITSM SaaS Cloud-based Help Desk

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►

WEBINARS:  Find Upcoming HEAT Webinars on our Events Calendar  |  View Archived HEAT Webinars Here

 

Networking, Hosting, Backup & Data Recovery

Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►

 

Bulletproof Data Backup & Recovery
Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

Ticomix IT 2.0 Managed Services
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Xerox Multi-functional Devices ► Full selection of copiers & printers, with expert installation, training and support.

CISCO VoIP Phone Systems ► Phones, routers, switches, fully integrated into your PC network.

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Business Intelligence, Custom Software, Unity, Alere, Abra

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Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

 

Cisco Premier Certified Engineering, Sales & Support for Illinois & Wisconsin

Successful businesses run on Cisco & Ticomix

 

Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►

 

Products/Services Showcase - Dig deep into Ticomix’s broad range of Cisco solutions. Download resources, watch video documentation, view case studies & white papers. Explore Showcase ►

 

» Mobile Edition

GoldMine Mobile Edition


 

GoldMine CRM Mobile Edition

Give your sales agents access to their most important sales information while they are out of the office traveling on business.

GoldMine® Mobile Edition 3.0 works with your existing GoldMine® Premium or GoldMine® Corporate Edition infrastructure and runs on the ever popular BlackBerry® product line.

The easy to use and easy to install mobile application allows employees in the field to improve their selling efforts through consistent sales processes and shared information to help shorten sales cycles and drive revenue growth.

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Features

  • Real Time Access Anywhere — GoldMine Mobile allows instant, remote access to mobile users using the widely popular BlackBerry devices. Remote access puts important sales information, such as, customer and contact information and daily calendaring activities, to where the mobile users need it most, on the frontlines.
  • BlackBerry Device support — Research In Motion (RIM) is a leading designer and manufacturer of innovative wireless solutions, including the award-winning BlackBerry device. Usage of this device gives mobile users wireless access to e-mail, daily activity management, contact management and much more.
  • Phone & e-mail Integration — Leverage the power of GoldMine with your BlackBerry device by integrating the phone and e-mail features of the BlackBerry directly into GoldMine. Screen pops from GoldMine give you instant access to key contact information, along with the ability to automatically create history records from your calls. e-mail integration allows you to create history records in GoldMine directly from the BlackBerry e-mail client. GoldMine Mobile helps ensure that no e-mail communication will be lost, especially when users are communicating with their clients remotely via BlackBerry devices.
  • Online and Offline capabilities — Vital customer information is never lost because GoldMine Mobile users now have access to their information at anytime, even when a connection is not available. Mobile users can either work from the local sales data store when a connection is not available, or, when a wireless connection is accessible, remote users can access data in real time over the wireless network. Real-time sync maintains a single source of truth for all users.
  • Wireless Installation and Security — GoldMine® Mobile removes the cost and complexity of a mobile sales deployment by removing the overhead it takes to manage remote systems. The installation is quick and painless and can be performed by the mobile user wirelessly. The application can be removed from the user by secure lease key security capabilities, and the server can control access to every remote employee, so no unwanted access will be granted.
  • Configurability — GoldMine Mobile allows for easy configuration options on fields and records available on the mobile device. Consistent usage, whether it is in the office or on the road, is important to any sales user. Using GoldMine Mobile’s configuration tools, usage of the mobile application will be consistent and in-line with the configurations you may choose to deploy to the corporate edition.
  • Customer Management and Daily Activity Management — Users have the ability to create, update and view all GoldMine customers, contacts and prospects via the BlackBerry device. Users can also view and edit their calendar meetings, appointments and to-do items with GoldMine Mobile Edition.
  • Opportunity Management — Sales agents can manage their pipeline anywhere at anytime with GoldMine Mobile Edition. Using the opportunity management capabilities remote sales employees are kept abreast of any pipeline changes or additions, and are able to collaboratively sell with other sales team members. GoldMine Mobile edition real-time sync ensures coordination between members of your sales team so your mobile agents can get the sales support they need, close deals faster, and forecast more accurately.

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GoldMine System Requirements:

GoldMine Mobile Edition version 3.0.35 is compatible with GoldMine Premium Edition 8.0.1 – 8.0.3 or GoldMine Corporate Edition 7.5.1 or higher. GoldMine Mobile Edition version 4.0 is compatible with GoldMine Premium Edition 8.5 or higher.

Shared System Requirements:

Server Hardware

  • Pentium 4 Class machine or equivalent VMware or Microsoft Virtual Server virtual machine
  • 2.4 GHz or faster processor
  • 1 GB RAM
  • 100 MB disk space for server, 2 KB additional disk space per user

Server Software

For the Vaultus Server, we recommend Windows Server 2003, Service Pack 1 or later.

BlackBerry Device Requirements

RIM BlackBerry

  • OS 4.0 to 4.7
  • Minimum 32 MB memory, 64MB recommended
  • Color Display

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