Customer Relationship Management, CRM Software, GoldMine

Award-winning CRM solutions for all types & sizes of organizations. Manage client relationships, improve marketing effectiveness, grow your bottom line! Learn More

Explore GoldMine Premium Edition 9.0

Explore GoldMine Enterprise Edition 6.3.1

 

GoldMine® Add-on Products - Take GoldMine to the next level.

CRM Solutions for:  Mobile  |  Reporting  |  Voice


GoldMine CRM Webinars from TicomixFind Upcoming  |  View Archived

 

GoldMine® Training & Support - Empower your team with Best-in-Class training & support.

BreakingAway GoldMine overlay for financial professionals
BreakingAway™ for Financial Professionals
- The only GoldMine® overlay made FOR financial professionals BY financial professionals.

 

IT Service Management Software, HEAT, ITSM, SaaS, ITIL

HEAT Ticketing Help Desk Software

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►

 

FrontRange ITSM 7.0 Software

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

 

FrontRange ITSM SaaS Cloud-based Help Desk

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►

WEBINARS:  Find Upcoming HEAT Webinars on our Events Calendar  |  View Archived HEAT Webinars Here

 

Networking, Hosting, Backup & Data Recovery

Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►

 

Bulletproof Data Backup & Recovery
Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

Ticomix IT 2.0 Managed Services
IT 2.0 Managed Services ► No more surprises—flat-fee IT support and network hosting.

 

Xerox Multi-functional Devices ► Full selection of copiers & printers, with expert installation, training and support.

CISCO VoIP Phone Systems ► Phones, routers, switches, fully integrated into your PC network.

Upcoming Networking Events ► Find upcoming webinars, training & seminars on our Events Calendar.

 

Business Intelligence, Custom Software, Unity, Alere, Abra

Whether your business requires specialized software solutions or completely custom-written applications, the Business Services team at Ticomix is ready to help. Learn More ►

 

Specialized Software Solutions:

ALERE Accounting & Financial Software ►

ALERE Manufacturing Software ►

Unity Barcode Data Collection Software ►

Abra HR & Payroll Software ►

 

Custom Software Development ► Professional requirements analysis, database design, implementation—PC & web applications.

Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

 

Cisco Premier Certified Engineering, Sales & Support for Illinois & Wisconsin

Successful businesses run on Cisco & Ticomix

 

Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►

 

Products/Services Showcase - Dig deep into Ticomix’s broad range of Cisco solutions. Download resources, watch video documentation, view case studies & white papers. Explore Showcase ►

 

» Prime Distributing Co.

Prime Distributing Co. Case Study


 

"...It was a big project for us, but we finally got it done!"   -Carole Booth

Return to Client Success Stories ?


Background

Prime Distributing is a franchised distributor for over 50 lines of electronic equipment and supplies specializing in the support of leading edge IC design, test/burn-in and development. They distinguish themselves by offering a unique mix of top-selling prototyping hardware plus lab support and equipment. Prime Distributing has been operating out of their office and warehouse just north of Dallas, Texas since 1972.

Problem

Prime Distributing has been a user of the CRM software GoldMine for 10 years and accordingly has upgraded the software to meet their needs when new releases become available.  With FrontRange Solutions releasing new versions of GoldMine Premium Edition often there were often support issues that came with each upgrade and Prime Distributing was become dissatisfied with their previous Solutions Partner.

Solution

Prime Distributing changed their Solutions Partner to Ticomix and began on a support basis. When FrontRange Solutions released GoldMine Premium Edition 9.0 Prime Distributing felt confident in their relationship with Ticomix and began the process to upgrade. Ticomix ensured that Prime Distributing had all of the knowledge to make their transition as smooth as possible including making sure Prime Distributing completed the purchase of all the correct equipment and was aware of all compatible software to this GoldMine edition. At the end of the transition Prime Distributing is now up and running on GoldMine Premium Edition 9.0 and President Carole Booth said “It was a big project for us but we finally got it done!”

Return to Client Success Stories ?


Service Benefits:

  • GoldMine Premium Edition 9.0

Return to Client Success Stories ?