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BreakingAway GoldMine overlay for financial professionals
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IT Service Management Software, HEAT, ITSM, SaaS, ITIL

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FrontRange ITSM 7.0 Software

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

 

FrontRange ITSM SaaS Cloud-based Help Desk

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►

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Networking, Hosting, Backup & Data Recovery

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Bulletproof Data Backup & Recovery
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Successful businesses run on Cisco & Ticomix

 

Successful businesses around the world run on Cisco.

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» Kasper Trucking

Kasper Trucking BulletProof Case Study


 

"Ticomix Bulletproof Backup System saved us thousands in both time and money." - Rusty Salley

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Background

Kasper Trucking is a truck transportation company that was founded in the mid 1970s. Gary Kasper has owned and operated Kasper Trucking since he joined the company full time in 1989. Kasper specializes in transporting supplies for major construction projects. With over 100 flatbed and dump trucks in their fleet, Kasper Trucking has been given several awards that focus on both their success as a trucking company as well as their success in their safety efforts.

Problem

Kasper Trucking had a traditional type based backup system. There are 2 big issues with this solution. First, they would periodically forget to change out the backup tapes or forget to take one off site. Second, the backup would skip files if someone had mistakenly left their computer on and logged into their software.

Solution

Kasper Trucking had a motherboard failure on their server. Because they had implemented out BulletProof Data Backup System, it took care of several issues associated with that failure:

  1. We virtualized their server while we were repairing their server hardare. This allowed them to continue working instead of waiting.
  2. The BulletProof Data Backup System continued to backup their data while it was running that virtualized server. This made confident that their data was safe during this time.
  3. Once the server hardware was repaired, we simply performed a Bare Metal Restore to the server hardware. Then, they continued to work except this time it was back on their original server hardware.

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Service Benefits:

  • Automated Backup
  • Monitoring of Backups 24/7
  • Virtualization in the event of a server down for Business Continuity
  • Automated Off Site Storage transfer in the event of a regional disaster
  • No need to carry backup media off site.



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