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FrontRange Solutions®, the developer of CRM and IT business software, has recognized its top global CRM partners based on their exceptional business performance, revenue growth and overall commitment to providing end users customers with the best solutions, service and support. FrontRange CEO Michael McCloskey commended them for their inventiveness, reliability and uncompromising customer attentiveness.
"FrontRange partners play a central role in our business strategy and in our value proposition to customers around the world," said McCloskey. "Our Partner of the Year awards give us the opportunity to recognize the hard work and dedication they give to the marketing, implementation and support of our industry-leading customer relationship and IT management solutions."
The winning partners were chosen for their results in several key categories, including revenue generation, certification and customer satisfaction.
The FrontRange Solutions CRM Partner of the Year award went to Ticomix, Inc of Loves Park IL. Tim Ancona, president of Ticomix, commented: "Fantastic! We have worked hard to serve our customers and earn this distinguished award. Over the past couple of years, we have worked closely with FrontRange Solutions to respond to the changing needs of our users, who are seeking every competitive advantage to win new customers and grow their business with current clients."
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Many customers have expressed interest in the HEAT 9 Release due to the wealth of new features and fixes. While we have been working with and providing training on HEAT 9, Ticomix typically does not recommend immediately jumping on a “dot O” release.
Ticomix is pleased to announce that FrontRange Solutions has officially released HEAT Service & Support 9.0.1. Customers can download the release from the support site, under the Drivers and Downloads page, or request a CD from FrontRange Solutions Customer Care. Click here for the list of fixes....
HEAT software is the flagship and market-leading help desk solution from FrontRange Solutions. Built on nearly two decades of service management experience, HEAT software integrates core service and support components into one complete help desk solution. Drive higher customer satisfaction with a best practices approach to employee and customer support.
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Is your data safe? Do your data backups really work? Do you have a business continuity plan or disaster recovery strategy in place? Would your business survive a fire, tornado, hurricane, earthquake, or even a simple server hardware failure?
Ticomix can help you confidently answer yes to all of these questions.
CLICK HERE FOR THE MOST CURRENT COPY OF OUR NETWORKING NEWSLETTER
The Solutions Networking Newsletter
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Tuesday, January 19, 2010 - Working with the Organizational Chart and Relationships: Learn how to create organizational charts using the Relationship tab in GoldMine Premium Edition. Training will include creating and editing org charts, creating chart levels, working with org charts and account roll-up. For GoldMine Premium Edition Users.
Tuesday, January 26, 2010- GoldMine Toolbars and Templates: This is a class designed for mid-level GoldMine users who want to get more out of GoldMine. It includes customizing the toolbar, and the navigation pane. Tired of using the signature file? Learn how to build and use email templates. Creating Word templates for mailings will also be covered.
Tuesday, February 02, 2010- Welcome to Goldmine Congradulations! You've been made the GoldMine Administrator for your company and you've been tasked with building a sales and marketing system from the ground up. You've installed GoldMine. Now what? Learn how to get started in the world of CRM.
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- HEAT Manuals: HEAT, iHEAT, HEAT Self Service, and HEAT Plus Knowledge
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- Minimize downtime from inefficiently running computers and networks
- Increase data integrity with our security and back-up products
- Utilize the skills of an entire IT team without excessive expenses
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